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Dispute an item on your TransUnion credit report by mail

In order to complete your dispute, provide as much of the following information as possible:

  • Your name*
  • Partial account number of the disputed item (from your credit report)*
  • Current address*
  • Your TransUnion file number
  • Social Security number
  • Date of birth
  • Name of company that reported the item you’re disputing (from your credit report)
  • Reason for your dispute (such as, it is not your account; you have paid the account; etc.)*
  • Any corrections to your personal information (address, phone number, etc.) 

Mail: Submit your documents by mail to:
TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016-2000

Please note: We accept either standard or certified mail.

It can take up to 30 days once your correspondence is received to resolve your dispute.

What You Need to Know:

There are various types of credit scores, and lenders use a variety of different types of credit scores to make lending decisions. The credit score you receive is based on the VantageScore 3.0 model and may not be the credit score model used by your lender.

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