Dispute your credit report by mail or phone

It’s fast, free and easy to manage a dispute online, but if you’d prefer to dispute by mail or phone, follow these instructions.

Mail

To complete a dispute by mail, provide as much of the following information as possible:

Personal Information: Name, DOB, Address, SSN
Name of company that reported the item you’re disputing and the partial account number (from your credit report)
Reason for your dispute
Any corrections to your personal information (address, phone number, etc.)

Send your documents to:

TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016-2000

Please note: We accept either standard or certified mail.

Download a Mailing Label

Phone

Talk to our Consumer Relations team:

800-916-8800
Monday – Friday 8 a.m. - 10 p.m. Eastern Time
Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time