Send us a private message or DM and we'll be happy to help. Our social media support team responds Monday–Sunday 5 a.m. – midnight Eastern Time.
Send us a private message or DM and we'll be happy to help. Our social media support team responds Monday–Sunday 5 a.m. – midnight Eastern Time.
Call our tech support line if you’re having trouble logging in to a TransUnion account.
Hours: Monday – Friday 8 a.m. – 9 p.m. Eastern Time
Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time
TransUnion Credit Monitoring is our paid subscription product
Hours: Monday – Friday 8 a.m. – 9 p.m. Eastern Time
Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time
The TransUnion Service Center is our free service where you can manage credit freezes, fraud alerts, disputes and your TransUnion credit report
Hours: Monday – Friday 8 a.m. – 11 p.m. Eastern Time
Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time
TrueIdentity is our basic identity protection product
Hours: Monday – Friday 8 a.m. – 9 p.m. Eastern Time
Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time
NEW - TransUnion Identity Protection provides 24/7 support, while dedicated Restoration Specialists deliver fully managed restoration services during the hours below
Hours: Monday – Friday 8 a.m. – 8 p.m. Eastern Time
Saturday – Sunday 9 a.m. – 7 p.m. Eastern Time
TransUnion’s Fraud Victim Assistance Department (FVAD) is the credit industry’s first department dedicated to helping victims of credit fraud. The FVAD works with consumers, credit grantors, law enforcement officials and other credit reporting companies to help investigate and prevent credit fraud.
Hours: Monday – Friday 8 a.m. – 11 p.m. Eastern Time
Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time
The credit scores provided are based on the VantageScore® 3.0 model. Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore® 3.0 to assess your creditworthiness.
Subscription price is $29.95 per month (plus tax where applicable). Cancel anytime.