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Contact TransUnion

Get Help on Social

Send us a private message or DM and we'll be happy to help. Our social media support team responds Monday–Sunday 5 a.m. – midnight Eastern Time.

Reach us by phone

Need help accessing your account?

Call our tech support line if you’re having trouble logging in to a TransUnion account.

 

833-806-1627

 

Hours: Monday – Friday 8 a.m. – 9 p.m. Eastern Time

Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time

 

 

Credit Monitoring

TransUnion Credit Monitoring Dashboard

TransUnion Credit Monitoring is our paid subscription product

855-681-3196

Hours: Monday – Friday 8 a.m. – 9 p.m. Eastern Time

Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time

Service Center

TransUnion Service Center Dashboard

The TransUnion Service Center is our free service where you can manage credit freezes, fraud alerts, disputes and your TransUnion credit report

800-916-8800

Hours: Monday – Friday 8 a.m. – 11 p.m. Eastern Time

Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time

TrueIdentity

TrueIdentity Dashboard

TrueIdentity is our basic identity protection product

855-260-9279

Hours: Monday – Friday 8 a.m. – 9 p.m. Eastern Time

Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time

Identity Protection

TrueIdentity Dashboard

NEW - TransUnion Identity Protection provides 24/7 support, while dedicated Restoration Specialists deliver fully managed restoration services during the hours below

833-570-2959

Hours: Monday – Friday 8 a.m. – 8 p.m. Eastern Time

Saturday – Sunday 9 a.m. – 7 p.m. Eastern Time

Support for Fraud Victims

TransUnion’s Fraud Victim Assistance Department (FVAD) is the credit industry’s first department dedicated to helping victims of credit fraud. The FVAD works with consumers, credit grantors, law enforcement officials and other credit reporting companies to help investigate and prevent credit fraud.

800-680-7289

Hours: Monday – Friday 8 a.m. – 11 p.m. Eastern Time

Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time

What You Need to Know:

The credit scores provided are based on the VantageScore® 3.0 model. Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore® 3.0 to assess your creditworthiness.

Subscription price is $29.95 per month (plus tax where applicable). Cancel anytime.