Communications, Utilities and Home Automation
Target and engage new prospects, generate valuable, new insights, and enhance the customer experience
Request More InformationLeverage our data, analytics, marketing and fraud prevention solutions to help put you ahead of the curve.
While the communications, utilities and home automation industries are experiencing rapid technological advancements, the competitiveness and complexity of consumer engagement continues to be a challenge in these markets. Consumers may be inundated with options and exposed to low switching costs, but they still demand instant access, simple processes and a seamless experience.
Your business requires tools that allow you to acquire new, quality customers; retain existing, loyal customers; increase customer lifetime value; and ensure everyone has a positive customer experience – all while mitigating risk. TransUnion provides solutions across every aspect of the customer lifecycle to help you more confidently address your customer needs and limit organizational risk.
We’re dedicated to providing you with innovative solutions that help you make better-informed decisions for your business.
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Segment, target and market to your most valuable audience
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Improve customer experience while helping to prevent fraud
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Integrate our data with your data to generate actionable insights and limit risk
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Improve your retention and recovery efforts while reducing operational costs
Solutions For Communications
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Audience Segmentation for Digital Marketing
Target your marketing efforts more precisely to drive growth. -
Customer Acquisition
Cover the complete customer acquisition cycle. -
Customer Analytics and Consulting
Gain agility in your decision-making process through our powerful analytics -
Customer Credit Reporting
Our database contains more than 200 million files profiling nearly every credit-active consumer in the U.S. -
Customer Engagement Solutions
TransUnion is your resource for guidance on growing your business through customer engagement -
Data Breach Services
Equip your organization with a plan to respond to a data breach or fraud event quickly and effectively -
Debt Recovery
Determine which accounts you're most likely to collect from and apply strategies to collect more efficiently -
Identity Verification & Authentication
With TransUnion's ID Verification solutions, you'll know with whom you're engaging - before fraud occurs -
Portfolio Management
Continuously monitor your risk, improve decisions, take action and increase profitability
COVID-19’s Impact on US Consumers: Telecommunications and Utilities Webinar
Helping Utility Companies Understand Financially Stressed Customers During the COVID-19 Pandemic
How Mobile Carriers Can Better Understand Financially Stressed Customers During the Pandemic
Navigating Identity Amidst Changing Economic Dynamics
