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Industry

Communications, Utilities and Home Automation

Target and engage new prospects, generate valuable, new insights, and enhance the customer experience

Leverage our data, analytics, marketing and fraud prevention solutions to help put you ahead of the curve. 

While the communications, utilities and home automation industries are experiencing rapid technological advancements, the competitiveness and complexity of consumer engagement continues to be a challenge in these markets. Consumers may be inundated with options and exposed to low switching costs, but they still demand instant access, simple processes and a seamless experience.

Your business requires tools that allow you to acquire new, quality customers; retain existing, loyal customers; increase customer lifetime value; and ensure everyone has a positive customer experience – all while mitigating risk. TransUnion provides solutions across every aspect of the customer lifecycle to help you more confidently address your customer needs and limit organizational risk.

We’re dedicated to providing you with innovative solutions that help you make better-informed decisions for your business.

Our tools can help you:

Segment, target and market to your most valuable audience

Improve customer experience while helping to prevent fraud

Integrate our data with your data to generate actionable insights and limit risk

Improve your retention and recovery efforts while reducing operational costs

If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please visit our Customer Support Center for assistance.

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