Phone Based Fraud Is Exploding — and Financial Institutions Are on the Front Line

Call spoofing and impersonation scams are surging, driving a fast‑evolving fraud landscape for financial services firms — one that’s increasingly fueled by generative AI.

Download the infographic to explore today’s most urgent, phone‑based financial fraud threats and how TransUnion® Trusted Call Solutions can help address them.

Specific callouts include:

• The true cost of call spoofing and phone fraud for financial institutions and consumers
• Why 76% of consumers prefer the phone when handling complex, high‑stakes situations like buying a car, securing a mortgage, filing an insurance claim or responding to fraud
• A surprising 70% of decision‑makers aren’t using call blocking, spam mistagging or spoofing protection solutions, according to a recent Forrester Consulting study
• Branded calling and spoofed‑call protection helps finance firms enhance engagement, increase answer rates, strengthen trust and reduce fraud risk