Prescreen Opt Out

Want to decline to receive pre-approved offers of credit or insurance? Learn more about prescreen opt out on this page.  

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Opt out of prescreened offers

If you want your name and address removed from prescreen mailing lists obtained from the major credit reporting companies — TransUnion, Experian, Equifax and Innovis — please contact us using one of the methods below. You have the right to opt out for five years or permanently.

 

Options for Opting Out

Online

To opt out for five years, you can make a request online by visiting optoutprescreen.com. This site is the official consumer credit reporting industry website to process these requests. It’s run by four credit bureaus, including TransUnion. You’ll fill out a form with your personal information including your name, address, date of birth and Social Security number.

 

To permanently opt out, you can start the request process online at optoutprescreen.com, but you will need to confirm your request in writing by mailing in a signed form. You can learn more at optoutprescreen.com.

 

Opting out through optoutprescreen.com will remove you from mailing lists from TransUnion, Experian, Equifax and Innovis.

Phone

Call 888-5-OPT-OUT (888-567-8688) toll free to opt out by phone.

 

Like the online request process, you will need to provide personal information in order to complete your request. You can opt out over the phone for five years or start the request process to permanently opt out. If you want to opt out permanently by phone, you will need to confirm your request in writing by mailing in a signed form.

 

Opting out through this phone number will remove you from mailing lists from TransUnion, Experian, Equifax and Innovis.

Mail

You can also mail your five year or permanent opt out request directly to TransUnion. Please note that if you mail an opt out request to TransUnion, we will remove you from our mailing lists, but not lists from Experian, Equifax or Innovis.

 

TransUnion Opt Out Request
P.O. Box 505
Woodlyn, PA 19094

 

When mailing your written request, please include the following information:

  • First, middle and last names (including Jr., Sr., III)
  • Current address
  • Previous address (if you've moved in the last six months)
  • Home area code and telephone number (If you’re a resident of Pennsylvania or Wyoming, you can provide your phone number to register for Telephone Preference Service, the official Do Not Call list for those states)
  • Social Security Number
  • Date of birth
  • Signature

Contacting the Direct Marketing Association

Consumers also have the opportunity to opt-out of commercial mailing and telephone lists from other sources.

The Direct Marketing Association (DMA) can provide information about opting out of lists produced by companies that subscribe to their Mail and Telephone Preference Services. You can contact the DMA online at https://dmachoice.org/ or by phone at 212-768-7277.

Opting In

If you opted out but would like to opt back in to be included on lists used for Firm Offers of credit or insurance, you can do so on optoutprescreen.com or by calling toll free 888-5-OPT-OUT (888-567-8688).

What You Need to Know:

The credit scores provided are based on the VantageScore® 3.0 model. Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore® 3.0 to assess your creditworthiness.

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