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TruContact Phone Behavior Intelligence (PBI)

Increase right-party contact rates through authoritative contact identity and behavioral insights while confirming record accuracy.

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identity proof

Make successful connections with customers with fresh and robust contact information

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Increase RPC rates by an average of 25%

Improve right-party contact rates by identifying the right numbers to call or text.

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Design more effective outbound communication strategies

Score and prioritize the most contactable accounts and optimize workforce scheduling for when customers are most likely to answer.

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Mitigate risk of violating regulations

Enhance compliance while reducing cost, risk and exposure when contacting consumers on the wrong number.

Product Capabilities

Actionable phone behavior

Get unique insight into billions of call transactions with authoritative consumer data refreshed every 15 minutes.

Near real-time, authoritative data

Management of over 90% of the US caller ID market, along with deep carrier relationships. Unparalleled coverage of wireless, VoIP and non-public phone numbers and authoritative contact identity.

Automatic CRM record updates

Append up to three phone numbers for each record, including phone type, in-service indicator and risk associated with TCPA regulations.

Read the TruContact™ Phone Behavior Intelligence product sheet

Make every call count with TruContact Customer Contact Intelligence

See other TruContact™ products

Restore trust in communications and enhance customer outreach while streamlining delivery of telecom connectivity services.

Make every call count with TruContact Phone Behavior Intelligence

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