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TruValidate Omnichannel Authentication

Give consumers protected, seamless authentication experiences while mitigating account takeover fraud across call center and digital channels.

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with Neustar®

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identity proof

Welcome legitimate customers while minimizing false positives and manual reviews

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Enhance customer satisfaction across channels

Keep customers safe and satisfied with transparent, responsibly stewarded phone and device data.

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Mitigate fraud in real time

Detect emerging identity fraud tactics and protect customer accounts throughout the customer journey.

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Automatically segment consumers by risk

Sort users intelligently and reliably into high- and low-risk buckets with sophisticated insights.

TruValidate Omnichannel Authentication products

Provide secure, seamless experiences across call center and digital channels.

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10B

We deliver risk insights for over 10 billion internet-connected devices.¹

90K+

Over 90,000 non-credit data sources inform our TruValidate™ solutions.¹

80%

Reduce inbound caller authentication questions by 80% to improve efficiency and customer experience.²

¹Source: 2021 TransUnion analysis

²Source: Neustar analysis

Explore other TruValidate solutions

Verify consumer identity

Expose fraud risks by verifying consumer identities against robust, global datasets.

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woman using mobile phone in cafe

Assess risk of anonymous users

Improve customer conversion and understand the risk of fraud in anonymous digital interactions.

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online shopping on phone

Detect potential fraud

Target unique or industry-specific fraud through custom, purpose-built models.

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woman shopping online

Protect your organization with TruValidate Omnichannel Authentication

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