Check out the available features in your updated TransUnion Credit Premium account!

Some features you may like include:


  • 3-bureau credit reports: Add credit reports, as available, from Experian and Equifax every quarter–for no extra charge!

  • Identity Monitoring: Dark Web monitoring and alerts, plus restoration services, if your identity is stolen.


Scroll down to see the entire list of features coming, and which will be going away once your upgraded account is live. 

Available feature benefits

What you’re getting

Daily TransUnion report and score

TransUnion credit monitoring

Credit score potential

Credit score insights

Personalized offers

Credit score estimator*

Debt-to-income ratio & analysis

Direct access to TransUnion Service Center (with same login information) to manage a credit freeze, dispute, and fraud alert**

Mobile app (iOS)

Mobile app (Android)

Quarterly 3-Bureau credit reports †

Quarterly 3-Bureau credit scores †

Quarterly 3-Bureau credit insights †

Daily 3-Bureau credit monitoring & alerts †

Credit calendar

Dark web identity alerts

ID theft restoration services

$1,000,000 ID theft insurance

*The Credit Score Estimator is an educational tool to help you understand how specific credit choices affect credit scores. Use it to experiment with certain choices and see their positive or negative impacts on your score. 
 
** Please note this capability is only available on the web version of the experience. 
 
† Delivery of these features may be dependent on the ability to obtain your credit file and/or credit score from the applicable bureau.

Additional details:

  • If you were originally opted-in to text message (SMS) alerts, we will be opting you out automatically as we transition you over to the updated experience. If you’d like to opt back in, you can do so in the “Settings” and “Notifications” tab located in the menu.

Your current membership may have had access to the following features below, however those will not be included in the updated experience. 

Please review them carefully.

TransUnion Credit Lock

The TransUnion Credit Lock feature will be deactivated once your account is transitioned to the updated experience. Until then, you’ll still have access to this feature. If you have a TransUnion Credit Lock in place at the time of your transition, it will remain locked until you remove it. Once you remove your Credit Lock, you will still be able to place a credit freeze at no cost on your account, which will also block lenders from checking your report to open an account. You can always manage your free credit freeze through TransUnion. Click here to learn more about freezing your credit.

 

Equifax Credit Lock

The Equifax Credit Lock feature will be deactivated by 1/31/2025 but you will still have access to it until then. If you have an active lock on your Equifax credit file at the time of deactivation, it will remain locked for your protection until you replace it with a credit freeze on Equifax’s website. You can also call their customer support team at (888) 378-4329.

 

CreditCompassTM (Score goal setting)

CreditCompassTM will be going away, but you’ll still have access to similar credit health insights and tools.

 

3-Bureau Credit Reports, Scores and Alert History

  • If you had 3-Bureau credit reports for TransUnion, Equifax and Experian, we will be migrating the latest report information to the updated experience.

  • Up to 6 months of credit scores from TransUnion, Equifax and Experian will be migrated to the updated experience for a view of your recent score trending. 

  • No credit alert history will be migrated to the updated experience, so please review your current and past alerts now and ensure they no longer need your attention.

 

My Path (for zendough customers)

Will not be supported in the updated experience.

We hope you’re as excited as we are for this updated experience.

If you have more questions, visit our FAQs.

As always, if you’d like to cancel your membership you can do that here or call us at (833) 543-4353

Agents are available:

  • Monday – Friday from 8 a.m. – 9 p.m. Eastern Time 

  • Saturday – Sunday from 8 a.m. – 5 p.m. Eastern Time 
    *Closed on all United States observed holidays