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How to Read Your Dispute Investigation Results

Blog Post01/28/2019
Credit Advice
How to Read Your Dispute Investigation Results

When you start a dispute with TransUnion online, we’ll start an investigation and then send you an email when your investigation results are ready. Once you get your email, log in to the TransUnion dispute site, where you will be able to see your results and/or your corrected credit report.

How to Read Your Dispute Results

For each item you disputed, you’ll see a title in the gray box, followed by a brief paragraph describing the results of our investigation and then your updated credit report information. Please note any changes we made to listed personal information (name, address, employment, SSN, date of birth, dates). 

A Note on Credit Report Updates

lnformation in your credit report is updated frequently, which means items you disputed may have already changed by the time we received your dispute. For every item you disputed, the date updated will reflect the date we completed our investigation of the item.

Next Steps

If you don’t agree with the results from your investigation, read our blog “What Can I Do If I Don’t Agree with My Dispute Results?” If you were disputing because you were the victim of identity theft, our identity theft resources can help to provide more information. 

Disclaimer: The information posted to this blog was accurate at the time it was initially published. We do not guarantee the accuracy or completeness of the information provided. The information contained in the TransUnion blog is provided for educational purposes only and does not constitute legal or financial advice. You should consult your own attorney or financial adviser regarding your particular situation. For complete details of any product mentioned, visit This site is governed by the TransUnion Interactive privacy policy located here.

What You Need to Know:

There are various types of credit scores, and lenders use a variety of different types of credit scores to make lending decisions. The credit score you receive is based on the VantageScore 3.0 model and may not be the credit score model used by your lender.

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