TruContact Universal Order Connect (UOC)
A cloud-based platform that automates and streamlines the entire process of buying wholesale network services while helping deliver new connections faster.
UOC for Buyers is part of the Universal Order Connect unified platform.
Product Capabilities
User-friendly workflows
Help buyers turn quotes into orders, identify active leased circuits and streamline the entire order creation and submission process. Easily connect to your other BSS/OSS systems through an open API-based interface.
Automated reporting on operational metrics
Help ensure accuracy with automated data enrichment and translation into the formats your suppliers understand–ASOG, MEF, TM Forum, or proprietary broadband.
Streamlined trouble ticket management
Automate trouble ticket data exchange between carriers and off-net providers around circuits, facilities and network elements, including broadband.
Circuit inventory insights
Automatically identify and track active leased circuits by provider with ease to improve supplier management and drive operational efficiencies.
Analytics and reporting
View trends with automated tracking and reporting on operational issues to help make fact-based decisions.
Guide
Finally, there’s a better way to buy connectivity
Reduce order delivery timelines, protect margins, and ensure an optimal customer experience with Universal Order Connect.
- Modernize and automate order processing
- Benefit from a one-stop-shop for connectivity
- Prioritize your workload
- Make trouble reporting easy
Related Insights
Expand your network footprint with TruContact Universal Order Connect
Information for Good®.
Connect with us
