Use our Fraud Victim Resources to learn more about how to respond.
You’re entitled to one free credit report with an initial fraud alert or two free credit reports with an extended fraud alert. If you want a copy of your credit report now without setting a fraud alert, you can get one for free through the TransUnion Service Center. Log in to your existing account or create an account to get started.
TransUnion offers three types of fraud alerts you can place on your credit report. Choose the option below that best fits your needs.
If you think you’re a victim of identity theft, knowing the signs to look for and what to do next can help you take control of the situation and get on the path to recovery.
The first step in figuring out if you’re a victim of identity theft is to look for evidence that it occurred. Review your credit report for signs of suspicious activity and unfamiliar changes, like accounts opened that you don’t recognize or credit checks from companies you’ve never done business with. Monitor your credit card or other account statements for purchases you didn’t make.
Identity theft is a serious crime, but we’re here to help you through it.
We also have more resources to help you through this process:
Whether you’ve experienced it or not, there are several things you can do to protect yourself from potential identity theft:
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Technical Help and Login Support
Browse our top Fraud Alert FAQs below or visit the Fraud Alert Support Center for more.
Absolutely. If you don’t want to add your fraud alert online, you can add one by phone or mail.
Phone: 800-916-8800
Please note that you can only add an initial or active duty fraud alert by phone. Extended fraud alerts must be placed online or by mail.
We can assist you Monday–Friday 8 a.m.–11 p.m. Eastern Time and Saturday–Sunday 8 a.m.–5 p.m. Eastern Time.
Mail:
Send a written request that includes your name, address, Social Security number and a phone number that a creditor can call to verify your identity to the mailing address for fraud alerts at TransUnion, which you can find on the Fraud Alert by Mail or Phone page.
If you want to add an extended fraud alert by mail, you need to include proof that you’ve been a victim of identity theft. Visit our Extended Fraud Alert page to learn more about what you need to include with your request.
The fastest way to remove a fraud alert is through the TransUnion Service Center. Log in or create an account to get started.
You can also do this over the phone by calling us at 800-916-8800.
A credit freeze or fraud alert will not affect your credit score.
The choice is yours. You can add either a fraud alert or freeze, or you can have both on your credit report at the same time. Visit our fraud alerts page and credit freeze page to learn more about both.
No — we’ve got it covered. Once you place a fraud alert with TransUnion, we will notify the other credit bureaus — Equifax and Experian — so they place a fraud alert on your credit reports with them.
While you can’t add a fraud alert to the credit report of a deceased family member, you can update your family member’s credit report to show as deceased. This will notify any creditor who attempts to pull the report that the consumer is deceased.
This is a process that must be done by mail. You can learn more and find our mailing address on the Fraud Alert by Mail or Phone page. Visit our Managing Credit for a Loved One page to learn about other ways you can manage or protect a deceased loved one’s credit.
You can change the phone number on your fraud alert online through the TransUnion® Service Center. If you don't have an account, you'll need to create one.
You can also do this over the phone by calling us at 800-916-8800.
The fastest way to place a fraud alert on your credit report is online. Log in or create an account to get started.
You can also do this over the phone by calling us at 800-916-8800. Please note that extended fraud alerts can only be placed online or by mail.