transunion fraud alerts

Fraud Alert    

A fraud alert is free and notifies creditors to take extra steps to verify your identity before extending credit. You can add a 1-year, 7-year, or Active Duty Military fraud alert. Remove a TransUnion fraud alert any time using our online Service Center with no effect to your credit score.

Think you may be a victim of identity theft?

Use our Fraud Victim Resources to learn more about how to respond.

How to Place a Fraud Alert: Explore Your Options

You’re entitled to one free credit report with an initial fraud alert or two free credit reports with an extended fraud alert. If you want a copy of your credit report now without setting a fraud alert, you can get one for free through the TransUnion Service Center. Log in to your existing account or create an account to get started.

 

TransUnion offers three types of fraud alerts you can place on your credit report. Choose the option below that best fits your needs.

 

Learn More About Fraud Alerts

calming hand on shoulder

Fraud Victim Fundamentals

If you think you’re a victim of identity theft, knowing the signs to look for and what to do next can help you take control of the situation and get on the path to recovery.

Identity theft is when your personal information—anything from your name, your driver’s license or Social Security Number—has been hijacked by an imposter in order to commit fraud in your name. With that information, someone can easily open false lines of credit and rack up debt in your name, withdraw money from your accounts or get your tax refund, among other scams

Identity theft can also happen to children, and it can go undetected for years. You can learn more here about how to spot child identity theft and how TransUnion can help.

The first step in figuring out if you’re a victim of identity theft is to look for evidence that it occurred. Review your credit report for signs of suspicious activity and unfamiliar changes, like accounts opened that you don’t recognize or credit checks from companies you’ve never done business with. Monitor your credit card or other account statements for purchases you didn’t make.

    Identity theft is a serious crime, but we’re here to help you through it.

    1. Alert your financial institutions and cancel credit cards and checks, if needed.
    2. Report the fraud to the FTC and your local law enforcement.
    3. Protect your credit report with a credit freeze and add a fraud alert.
    4. Get a copy of your credit report and review it for inaccuracies; you can dispute fraudulent activity through our free online dispute process. TransUnion can block fraudulent information from your credit report if you send us an FTC identity theft report or a police report, proof of your identity and a letter that identifies the fraudulent information on your credit report.

    We also have more resources to help you through this process:

    Whether you’ve experienced it or not, there are several things you can do to protect yourself from potential identity theft:

    • Review your credit report for any unusual activity with free weekly credit reports at annualcreditreport.com.
    • Keep an eye on your financial accounts for suspicious charges.
    • Treat your personal information with care both online and off: use secure passwords and be aware of phishing phone calls, text messages and emails.

    Get started with fraud alerts for free through our TransUnion Service Center, where you can:

    • Place a fraud alert on your credit report to notify creditors to take extra steps to verify your identity before extending credit.
    • Add, temporarily lift or remove a credit freeze from your credit report. A freeze can help protect you from identity theft by preventing fraudsters from opening a new account in your name.
    • Submit a dispute if you find any inaccuracies on your credit report.
    • Get a free copy of your credit report; add an optional consumer statement if you want to provide additional context to your financial situation to anyone who views your credit report.
    TransUnion digital self service software

    You have questions, we have answers.

    Browse our top Fraud Alert FAQs below or visit the Fraud Alert Support Center for more.

    Absolutely. If you don’t want to add your fraud alert online, you can add one by phone or mail.

    Phone: 800-916-8800

    Please note that you can only add an initial or active duty fraud alert by phone. Extended fraud alerts must be placed online or by mail.

    We can assist you Monday–Friday 8 a.m.–11 p.m. Eastern Time and Saturday–Sunday 8 a.m.–5 p.m. Eastern Time.

    Mail:
    Send a written request that includes your name, address, Social Security number and a phone number that a creditor can call to verify your identity to the mailing address for fraud alerts at TransUnion, which you can find on the Fraud Alert by Mail or Phone page.

    If you want to add an extended fraud alert by mail, you need to include proof that you’ve been a victim of identity theft. Visit our Extended Fraud Alert page  to learn more about what you need to include with your request.

    The fastest way to remove a fraud alert is through the TransUnion Service Center. Log in or create an account to get started.

    You can also do this over the phone by calling us at 800-916-8800.

    A credit freeze or fraud alert will not affect your credit score.

    The choice is yours. You can add either a fraud alert or freeze, or you can have both on your credit report at the same time. Visit our fraud alerts page and credit freeze page to learn more about both.

    An initial fraud alert or active duty fraud alert remain on your credit report for one year. An extended fraud alert remains on your credit report for seven years. We recommend writing that date in your calendar and setting a reminder to renew your fraud alert, should you want to.

    Yes. Although we will notify the other bureaus when you add a fraud alert, we will not notify them if you choose to delete your fraud alert. You will need to contact Equifax and Experian on your own.

    No — we’ve got it covered. Once you place a fraud alert with TransUnion, we will notify the other credit bureaus — Equifax and Experian — so they place a fraud alert on your credit reports with them.

    While you can’t add a fraud alert to the credit report of a deceased family member, you can update your family member’s credit report to show as deceased. This will notify any creditor who attempts to pull the report that the consumer is deceased.

    This is a process that must be done by mail. You can learn more and find our mailing address on the Fraud Alert by Mail or Phone page. Visit our Managing Credit for a Loved One page to learn about other ways you can manage or protect a deceased loved one’s credit.

    You can change the phone number on your fraud alert online through the TransUnion® Service Center. If you don't have an account, you'll need to create one.

    You can also do this over the phone by calling us at 800-916-8800.

    The fastest way to place a fraud alert on your credit report is online. Log in or create an account to get started.

    You can also do this over the phone by calling us at 800-916-8800. Please note that extended fraud alerts can only be placed online or by mail.