Get your credit report by mail or phone

You can learn more here about options to get a credit report in person.

You can learn about your online options for getting your credit score from TransUnion. You can also contact our Consumer Relations team to order your credit score by mail.

Yes. You can update your family member's credit report to show as deceased. This will notify any creditor who attempts to pull the report that the consumer is deceased.

First, ensure the Social Security Administration has updated their files for your loved one. You can find the contact info for your local Social Security office online. If you’re working with a funeral director, they may have reported on behalf of the family already. Check with them to see if this is part of their services.

If the Social Security Administration hasn’t updated their files or you want to expedite the process of appropriately marking your loved one’s credit report, consider contacting a credit reporting agency yourself. Whichever agency you contact – TransUnion, Equifax or Experian – will then notify the other two on your behalf.

To contact TransUnion, send a copy of the death certificate and the following information for the deceased:

• Legal name
• Social Security number
• Date of birth
• Date of death

This can be mailed to TransUnion at:

TransUnion
P.O. Box 2000
Chester, PA 19016

Once we receive the letter, we’ll note the individual is deceased on their TransUnion credit report within five business days.