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Improving Government Assistance Program Access and Utilization

Government agency administrators and managers often struggle to get those eligible to take advantage of assistance programs. This is especially true for minority, low-income and older Americans who traditionally have low participation rates.

Our new quick guide outlines how agency and program administrators can take a fresh look at understanding who hasn’t traditionally participated and how to engage them more effectively using online channels and communications.

It explores:

  • Government program utilization and the goals for greater equity and inclusion
  • Program eligibility through the lens of credit utilization
  • Modern approaches to engaging program-eligible constituents online
  • Protecting programs with friction-right online customer experiences

Complete this form to get your copy

Improving Government Assistance Program Access and Utilization Quick Guide

Complete the form to receive the Quick Guide

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