Shifts in the market, economy, family arrangements and more have forced change on child support operations. The proportion of custodial parents intended to receive support — but receiving none — is steadily increasing. Family living arrangements and make-ups are also changing.
Your agency may be doing the best it can with the data and systems it has, but it needs to be more productive. Those agencies that don’t adapt and modernize operations to meet the needs of today’s families will struggle to get support to those who need it, lose opportunities to enforce orders, and negatively impact families and agency performance.