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COVID-19 Essential Resources

It’s encouraging to see many organizations stepping up to help support people who may be feeling anxious about their finances during this uncertain time. Many lenders have already committed to offering assistance to their customers who are affected by COVID-19–related financial pressure. To make it easy for you, we’ve compiled a list of companies and organizations that are providing a helping hand. It’s just one way we’re working to help you protect your credit health if you’re being financially impacted by COVID-19.

We’ll continue to update this list as more information comes in.

Additionally, TransUnion is pleased to offer you free weekly credit reports online throughout 2023 as part of our efforts to support all Americans during this difficult time. Get your free report now at

Consumer Help Organizations

The following government and trade associations aim to protect you and provide education on topics related to credit and financial health.

Credit Counseling and Debt Organizations

The following non-profit organizations offer free credit counseling. These organizations can help guide you and give you peace of mind as you manage your credit health through this difficult time. Get started by using the links below to find credit counseling in your area.

Government Assistance

Financial Services Organizations

The American Bankers Association has a list of banks and the actions each is taking to help customers financially impacted by COVID-19.

Private Lender Financial Accommodation Plans

In response to growing need, some private lenders are offering financial accommodations to customers. We reviewed the lenders below for our most recent blog series on forbearance and deferment options. This is not an exhaustive list of private lenders. Even if you don’t see your lender listed below, they may still be offering financial assistance. Contact your lenders directly for more information.

Credit Card Issuer Financial Hardship Plan Pages

Auto Loan Issuer Financial Hardship Plan Pages

Personal Loan Issuer Financial Hardship Plan Pages

City and State Assistance

Many cities and states are offering resources to their residents who are struggling due to COVID-19. Find out what kind of financial guidance and/or assistance your city/state is offering to its citizens.

Check back here soon as we continue to add to the list of cities/states offering financial guidance.

Health Guidance

What You Need to Know:

The credit scores provided are based on the VantageScore® 3.0 model.  Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore® 3.0 to assess your creditworthiness.

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