Here you'll find our self-serve options — they’re our fastest resources and available at any time.
If you want to manage your credit report and data identity, you can start here with our free self-serve options.
TransUnion Credit Essentials (Free) and Credit Premium (Paid) are our new credit monitoring memberships. Both come with your TransUnion credit report and score, personalized offers and educational tools. Credit Premium offers additional features.
To cancel online, log in and click "Settings" located in the main menu area. Then, click “Membership Details” and scroll to the bottom to see your options.
Our legacy credit monitoring subscription will be discontinued in 2025. It comes with TransUnion credit report and score access, 3-bureau monitoring and alerts and personalized credit education tools.
To cancel online, log in and click “Manage Account” located in the main menu area.
TrueIdentity and TrueIdentity Premium will be discontinued in 2025. TrueIdentity is our basic identity protection product, which comes with TransUnion credit report access, monitoring and alerts. TrueIdentity Premium is our paid identity protection product that includes your credit report and score.
To cancel online, log in to your account and click “Manage Account”. Then, click “Payment” and select “How can I cancel my membership?”
zendough will be discontinued in 2025. You can call us to cancel your subscription.
Phone: 866-344-9062
Hours: Monday – Friday 8 a.m. – 9 p.m. Eastern Time
Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time
*The call center is closed on all United States observed holidays.
Our comprehensive identity protection solution can safeguard you against identity theft and fraud.
To cancel online, log into your member dashboard, then go to the drop-down menu in the top right-hand corner of the screen. Select the "Protection Plan" tab, then click the "Cancel" button under your Current plan.
If you need help with a technical issue or logging in to a TransUnion account, start here.
Support for TransUnion’s subscription products and self-serve options for credit reports, credit freezes, fraud alerts and disputes.
TransUnion gives you choices to opt out of prescreened offers of credit or insurance.
Looking for answers to commonly asked credit questions? Check out our blogs and resources.
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