Global Job Applicant Privacy Notice

Privacy Notices

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This notice was last modified on and has an effective date of December 18, 2025.

We have recently updated our Privacy Notice. Be sure to review it carefully to understand our privacy practices.

If you are unable to understand the language of this Notice, please use the following link to review our translated version.


This Privacy Notice (“Notice”) provides information about how Trans Union LLC and TransUnion Companies (“we,” “us,” or “our”) handle job applicant (referred to as “you” or “your”) personal information and describes rights you may have regarding your personal information. Use of our online and offline job applicant services constitutes your agreement to the terms of this Notice. If you do not agree with the terms of this Notice, please do not use our online or offline services.

This Notice does not cover practices of other TransUnion businesses or products, nor your interactions with us as a prospective business client, customer, or partner. Please see those respective privacy notices listed on the left-hand panel of this page for more information on those privacy practices. To learn how Sontiq, Argus Advisory, and Commerce Signals handle personal information about you and the rights you may have regarding that personal information, please visit the Sontiq Privacy Center, the Argus Privacy Notice, and Commerce Signals Privacy Notice respectively..

This Notice does not apply to job applicants in the European Economic Area (EEA) or United Kingdom (UK). If you are a job applicant located in the EEA or UK, please refer to the European Job Candidate Privacy Notice.

Analytics Disclosure: We use Google Analytics 360, including Google Tag Manager and Google Ads. If you would like to learn more about Google Analytics, or opt out of this data collection and sharing activity, please use this link: https://www.google.com/policies/privacy/partners/. Please visit our Cookies and Similar Technologies Notice for information regarding our tracking technologies.

Visit our Consumer Privacy Rights page to exercise your privacy rights and choices.


Notice at Collection: We collect personal information as detailed in this Notice. The categories of personal information that we collect are listed below under “Collection and use of personal information,” which also provides the purposes for which we collect and use personal information. To learn more about your privacy rights, including your right to opt out of the sale or sharing of your personal information, please navigate to the “Privacy rights and choices” section below. Our retention practices are outlined below under “Retaining personal information.”


View annual consumer requests metrics (California Consumer Privacy Act (CCPA) and California Data Broker Registration) for TransUnion Companies. 

 

1. Collection and use of personal information

To facilitate the application and recruitment processes and to provide access control and security for our online and offline services and facilities, we process personal information during the job application process. Below are ways we collect personal information.

  • Information you provide. We collect information directly from you as part of the application process. This includes information obtained from documents you provide, such as your resume/curriculum vitae (CV), licenses, or certifications.
    • We may also collect your personal information for other purposes disclosed at the time you provide your personal information or otherwise with your consent.
  • Information collected passively. When you access or use the TransUnion careers site, we receive various kinds of usage data. This includes information about your interactions with the website. For example, when you view or search content, we receive and track that information. 
    • We also collect data about the platforms, browsers, devices and computers you use to access the TransUnion careers site, including browser type, city, region, country, language, operating system, IP addresses, mobile device information (including device and application identifiers), referring web page, and pages visited on our sites.
  • From third parties. We may also collect personal information about you from third parties, such as references supplied by former employers and information from background checks.
  • Within the U.S. and South Africa. In the U.S. and South Africa, we may perform a pre-employment background check as part of the hiring process. Per legal requirements, we will only do so after providing notice and clearly disclosing the intention to perform a background check for employment purposes. We will only perform the background check after receipt of your authorization and consent to do so.
  • Locations outside of the U.S. and South Africa. We will only perform a background check upon (i) extension of an offer, (ii) notice of the background check, and (iii) upon receipt of your consent.

We may also collect, share and use your personal information for other purposes disclosed at the time you provide your personal information or otherwise with your consent. This includes but is not limited to surveys about your experience related to a job application/interview process. The surveys may be conducted by a third party on behalf of TransUnion. 

The below chart further describes the categories of personal information we collect, the specific pieces of personal information we may collect, the categories of third parties from whom we collect personal information, and the purpose of collection.

Category of Personal Information

Personal information we collect
From whom we collect it
For what purpose we collect it

Identifiers and personal information categories listed in the California Customer Records statute

Any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, an individual’s name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information

Note that personal information in this category may overlap with other categories

What we collect

  • Name, home address, personal email address, home telephone number, and mobile phone number
  • IP addresses, device identifiers, and application identifiers
  • Categories of sensitive personal information: Social Security number, government ID, or other national identifier; TransUnion careers’ website username and password

In the event you visit any of our facilities as part of the application process, we may collect the following:

  • Information obtained from documents you may be required to provide as part of the visitor registration process, such as from a categories of sensitive personal information, to include: driver’s license, government identification card, or passport

From whom we collect it (by category of sources):

  • Information you provide, including information obtained from documents you may be required to provide as part of the visitor registration process
  • Information collected passively via cookies and similar technology
  • Credit reporting agencies
  • Information that is publicly available
  • Social networks
  • Recruiting companies

Why we collect it (purpose and use of the personal information)

  • To communicate with you and internal parties, on a strict need to know basis, regarding the application process and to schedule appointments
  • To facilitate the internal and external job hiring process
  • To verify your identity
  • To record and demonstrate how we have conducted the application and recruitment process and arrived at our decision regarding your application

Characteristics of protected classifications under state or federal law

An individual’s age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

What we collect

  • Veteran status, and disability status, if you choose to provide it
  • Categories of sensitive personal information, to include: race, ethnicity, and gender, if you choose to provide it

From whom we collect it (by category of sources)

  • Information you provide
  • Government entities

Why we collect it (purpose and use of the personal information)

  • To comply with legal requirements in some jurisdictions outside of Brazil, we may collect certain pieces of information on a voluntary basis during the application process
  • To record and demonstrate how we have conducted the application and recruitment process and arrived at our decision regarding your application
  • To make reasonable disability adjustments and accommodations (as applicable)
  • To comply with legal requirements, for example, to report on equal employment opportunities where required by law

To restate, our Brazil location will not request or collect the above information during the application process. Further, we will never request nor collect information about your religion, political activity or affiliation, and sexual orientation.

Commercial information

Including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

What we collect

  • Information returned in credit reports

From whom we collect it (by category of sources)

  • Information you provide
  • Credit reporting agencies

Why we collect it (purpose and use of the personal information)

  • Dependent on the role to which you applied, we may perform a check of your credit report to assess fitness and suitability to the role

Biometric information

What we collect

  • Audio and video recordings if you communicate with us via phone or video interview

In the event you visit any of our facilities as part of the application process, we may collect the following:

  • Your photograph and images captured from closed circuit cameras located on our premises

From whom we collect it (by category of sources)

  • Information you provide, including information collected passively via cookies and similar technology
  • Information collected from closed-circuit television
  • Information collected when interacting with us via phone or video

Why we collect it (purpose and use of the personal information)

  • To facilitate our application and recruiting processes
  • To provide security at our facilities
  • For training and education of staff

Internet or other similar electronic network activity

Including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.

What we collect

  • Information about your interactions with the website, for example, when you view or search content, we receive and track that information
  • Information about the platforms, browsers, devices, and computers you use to access the site, including browser type, city, region, country, language, operating system, IP addresses, mobile device information (including device and application identifiers), referring web page, and pages visited on our sites

From whom we collect it (by category of sources)

  • Information you provide
  • Information collected passively via cookies and similar technology
  • Social networks

Why we collect it (purpose and use of the personal information)

  • To enable site functionality and accessibility
  • To manage access and provide security
  • To deliver a personalized online service experience and provide you information regarding the jobs to which you applied and those that may be of interest to you

Geolocation data

What we collect

  • We may collect your geolocation by using various technologies to determine your location including, but not limited to IP address, Wi-Fi access points, and cell towers

From whom we collect it (by category of sources)

  • Information you provide
  • Information collected passively via cookies and similar technology
  • Telecommunications providers

Why we collect it (purpose and use of the personal information)

  • To verify your identity

Sensory data

What we collect

  • Audio and video recordings if you communicate with us via phone or video interview

In the event you visit any of our facilities as part of the application process, we may collect the following:

  • Your photograph and images captured from closed circuit cameras located on our premises

From whom we collect it (by category of sources)

  • Information you provide, including information collected passively via cookies and similar technology
  • Information collected from closed-circuit television
  • Information collected when interacting with us via phone

Why we collect it (purpose and use of the personal information)

  • To provide security at our facilities
  • To facilitate our application and recruiting processes
  • For training and education of staff

Professional or employment-related information

What we collect

  • Name, home address, personal email address, home telephone number, mobile phone number;
  • Categories of sensitive personal information: Social Security number, government ID, or other national identifier

From whom we collect it (by category of sources):

  • Information you provide
  • Employment and personal references
  • Credit reporting agencies
  • Companies that perform background check services

Why we collect it (purpose and use of the personal information)

  • To review background and skills relative to role(s) for which you apply

Non-public education information (per the Family Educational Rights and Privacy Act)

Education records directly related to a student and maintained by an educational institution or party acting on its behalf.

What we collect

  • In certain cases, you may provide us with your official educational documentation, such as transcripts

From whom we collect it (by category of sources)

  • Information you provide
  • Collected from third-party background screeners, but only with your consent

Why we collect it (purpose and use of the personal information)

  • To confirm information related to your education

Inferences drawn from other personal information

 Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

What we collect

  • Responses provided to any required, role-based aptitude or skills test

From whom we collect it (by category of sources)

  • Information you provide
  • Information collected passively via cookies and similar technology
  • Companies that administer aptitude/skills tests

Why we collect it (purpose and use of the personal information)

  • To match you with jobs
  • To help determine suitability to role(s)


2. Disclosing personal information for a business purpose

In the prior 12 months, we may have disclosed for a business purpose your personal information to different third parties, as detailed below.

  • TransUnion Companies’ personnel. We may disclose personal information with our personnel, with authorized access, and only when necessary as part of the job applicant process (for example, hiring managers, senior management, and human resources teams).
  •  Service providers. Due to the nature of our business, we hold highly confidential information within our systems and records and are subject to stringent legal and regulatory responsibilities. To protect our interests, and those of our clients, partners, and other stakeholders including consumers and third parties, we may disclose personal information with third parties to undertake a pre-employment background check.
    • We use cloud-based technology in the management of our human resources business processes. We may disclose personal information in the management of these systems. Further, if support is required regarding the use of the recruitment portal, we may disclose personal information to resolve the matter.
    • We have implemented controls to restrict the processing of personal information by third parties to the purposes detailed in this Notice and on our behalf. These third parties may not use or process personal information, process on our behalf or for their own purposes or on behalf of other organizations, unless you agree otherwise.
  • Law and regulatory agencies: We may be required to disclose personal information in response to requests from law enforcement agencies where we consider it necessary for the protection of our employees, visitors, customers and their consumers, or our business interests.
    • If we receive a complaint or inquiry from you or a relevant regulator, we may disclose personal information to facilitate proper handling of the matter.
    • We may also disclose personal information, as necessary, to establish, exercise, or defend against potential, threatened or actual civil litigation or criminal prosecution.

 

3. Privacy rights and choices – United States

As a job applicant, consistent with the laws and regulations in which we operate and engage in application and recruitment processes, you may take advantage of certain privacy rights, such as to request access, correction, or deletion of your personal information. You may also have the right to appeal a denial of your privacy rights.

As a resident of California, you may have certain rights concerning your personal information, as further explained below. To exercise your privacy rights (subject to limitations and exceptions under applicable law) regarding your data as an applicant to TransUnion, please submit a request by toll-free phone at 866-310-8783 or by email at privacy@transunion.com. TransUnion does not sell or share applicant data, use it for automated decision-making, or use your data for cross-context behavioral advertising.

In some instances, TransUnion offers its services to customers as a service provider/data processor or subject to other exceptions under the applicable state privacy laws. Where TransUnion is acting as a service provider/data processor, we are processing data on behalf of others who will provide you applicable privacy rights.

Explanation of Privacy Rights and Choices

  • Right to Access/Know. You may have the right to request a privacy report detailing the personal information collected, disclosed, sold, and shared about you and the purpose for doing so, unless such request proves impossible or would involve disproportionate effort.
  • Right to Correct. You may have the right to request that we correct inaccurate personal information that we collect or maintain about you, subject to verification.
  • Right to Delete. If we collected or maintain personal information about you, you may have the right to request the deletion of this personal information, unless an exception applies under applicable law.
  • Right to Opt Out of the Sale/Sharing. You may have the right to opt out of the sale/sharing of your personal information to third parties.
  • Right to Opt Out of Profiling/Automated Decision Making, Targeted Advertising, or Cross-Context Behavioral Advertising. You may have the right to opt out of our use of your personal information for purposes of profiling, automated decision making, targeted advertising, or cross-context behavioral advertising.
  • Right to Limit the Use of Sensitive Personal Information. You may have the right to limit how we use your sensitive personal information. Depending on the applicable law, sensitive personal information may include: Social Security number, driver’s license number, biometric information, precise geolocation data, and racial and ethnic origin.
  • Right to Request Specific List of Third Parties. You may have the right to request a list of the specific third parties with whom we have disclosed your personal information.
  • Right to Appeal. If you believe we have denied any of your consumer privacy rights in error, you may have the right to appeal by replying to our denial message or any communication from us.

We do not discriminate against you based on your exercise of your privacy rights, although some of the functionality and features available on our websites may change or no longer be available to you.

For more information regarding non-applicant personal information collected by TransUnion, visit TransUnion’s Consumer Privacy Rights page.

4. Privacy rights and choices – Outside the United States

As a job applicant, consistent with the laws and regulations in which we operate and engage in application and recruitment processes, you may take advantage of certain privacy rights, such as to request access, correction, or deletion of your personal information. You may also have the right to appeal a denial of your privacy rights.

This Notice does not apply to job applicants in the European Economic Area (EEA) or United Kingdom (UK). If you are a job applicant located in the EEA or UK, please refer to the European Job Candidate Privacy Notice.

Explanation of Privacy Rights and Choices

  • Right to Access. Generally, you have the right to access and obtain a copy of your information upon request. 
  • Right to Correct/Rectify. You may have the right to change or update incorrect or incomplete data. In many cases, you can change and update your information yourself via the TransUnion careers site.
  • Right to Delete. In some jurisdictions, you may have the right to have your personal information deleted. To support the exercise of this right in those jurisdictions, you have the option to delete your profile from the TransUnion careers site. Once you delete your profile, the information will be purged from the system and no longer available.
    • In certain jurisdictions, we retain your personal information to comply with legal and regulatory requirements. In these situations, we will retain the personal information submitted as part of your job application per the retention schedule listed in the section titled, “Retaining personal information.”
  • Restrict the Processing of Personal Information. You may have the right to restrict the ways in which we process your personal information.
  • Object to the Processing of Personal Information. In some cases, you may have the right to object to the processing of your personal information. If you initially signed up to receive job alerts, but would like to unsubscribe, please log into your account to disable this function.
  • Portability. You may have the right to receive your personal information in a portable format.
  • Indemnification (Philippines Only). If you are in the Philippines, you may have the right to receive indemnification for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal information, taking into account any violation of your individuals rights and freedoms.
  • Reporting Non-Compliance. Should you have cause to do so, you can make a complaint to the supervisory authority in your jurisdiction.
    • South Africa. If you are in South Africa, you have a right to report non-compliance with the Protection of Personal Information, Act 4 of 2013 (PoPIA) to the Information Regulator. You may contact the Information Regulator via phone at 012 4064818, by sending an email to inforeg@justice.gov.za, or at their mailing address: SALU Building, 316 Thabo Sehume Street, Pretoria.

We recognize and respect your privacy rights. If you have questions or wish to exercise these privacy rights, please refer to the section titled “Contact information,” for ways to reach us.

5. International transfers of personal information

We operate internationally and transfer information to the United States for the purposes described in this Notice.

Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. Please take this in consideration when you create a TransUnion career profile and agree to the transfer of your personal information, potentially across international borders. If you later wish to withdraw your consent, you can delete your profile as described in the “Privacy rights and choices” sections above.

  • Brazil. We transfer personal information across international borders subject to cross-border arrangement and cooperation subject to contracts that provide for the protection of the privacy and security of personal information.
  • Philippines. We transfer personal information across international borders subject to cross-border arrangement and cooperation.
  • South Africa.  We transfer personal information across international borders. In terms of the Protection of Personal Information Act, we will transfer this data in line with the prescribed privacy and security protections. You may verify these protections by contacting us as described in the section titled “Contact Information.”

6. Privacy rights via authorized agent in the U.S.

Using an authorized agent (with or without power of attorney) to submit an opt-out request or a request to limit the use of a consumer’s sensitive personal information: In order to submit an opt-out request or a request to limit on behalf of another consumer, please provide written permission, signed by the applicable consumer, authorizing the agent to submit the opt-out request. The name of the agent submitting the request must match the name on the authorization.

In order for us to locate the consumer’s record, please also include the consumer’s first and last name (middle name optional) and their address (including unit number, city, state, and zip code). You may also provide the consumer’s Social Security number and date of birth. While those fields are optional, this information makes it easier for TransUnion to locate the consumer’s information and complete the request.

Documentation may be sent to the addresses listed below.

Using an authorized agent without power of attorney to submit a verifiable privacy request for access, correction, or deletion of a consumer’s personal information: In order to submit a verifiable request for access, correction, or deletion on behalf of another consumer, an authorized agent without power of attorney must provide one item from each of the two sections below.

  1. Signed permission from the applicable consumer authorizing the agent to submit the verifiable privacy request on their behalf, including a description of the type of privacy request(s). The name of the agent submitting the request must match the name of the authorization.
  2. The applicable consumer must verify their own identity directly with the business by submitting information or documentation that provides sufficient proof of identification, such as:
    1. a Social Security number or a copy of a Social Security card issued by the Social Security Administration,
    2. a certified or official copy of a birth certificate issued by the entity authorized to issue the birth certificate, or
    3. a copy of a driver's license or an identification card issued by the motor vehicle administration or any other government issued identification.

This secondary identification must include or reference the same name as stated in the signed permission form. The submission must also include sufficient information for TransUnion to locate the consumer’s file. More information can be found on TransUnion’s Consumer Privacy Rights page by selecting the appropriate consumer request option. 

Documentation may be sent to the addresses listed below.

Using an authorized agent with power of attorney to submit a verifiable privacy request for access, correction, or deletion of a consumer’s personal information: In order to submit a verifiable request for access, correction, or deletion on behalf of another consumer, an authorized agent with power of attorney must provide the valid power of attorney executed under applicable law.

The submission must also include sufficient information for TransUnion to locate the consumer’s file. More information can be found on TransUnion’s Consumer Privacy Rights page by selecting the appropriate consumer request option.

Documentation may be sent to: 

TransUnion Data Privacy Request
PO Box 130
Woodlyn, PA 19094

You can also email the information to privacy@transunion.com

To protect the confidentiality of your data, you and/or your authorized agent may choose to submit your data using confidentiality features offered by your email provider.

All personal information provided as part of this process will be deleted after verification has been completed. 

7. Personal information of children

Our services are not intended for use by nor directed to individuals under the age of eighteen (18). If we learn that we have collected or received personal information from individuals under the age of eighteen (18), we will delete the personal information or otherwise comply with applicable law. We do not knowingly sell personal information of children under the age of eighteen (18).

Parent or Guardian Privacy Opt-Out Request (child under 18 years)

If you believe we have collected personal information from individuals under the age of eighteen (18), a parent or guardian may make a data privacy opt-out request or limit our use of sensitive personal information (subject to limitations and exceptions under applicable law) by visiting Your Privacy Choices.

8. Securing personal information

We maintain a comprehensive information security program with administrative (policies, standards, and processes), physical, and technical controls designed to protect the confidentiality, integrity, and accessibility of personal information.

9. Retaining personal information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or processed, as previously described in this Notice, and consistent with applicable laws. For instance, we retain personal information, collected through our services and websites, for as long as a user’s account is active or as needed to provide services to our customers.

When determining retention periods, we consider our relationship with users and their information, the nature and sensitivity of the information, and what is reasonably necessary and proportionate to provide and improve our services. We also adjust retention periods to comply with our legal, reporting, or accounting obligations, to resolve disputes, and to enforce our agreements. We regularly review our retention periods and assess our data minimization practices, retaining the least amount of information for the shortest retention period, while still upholding all our obligations.

We maintain a comprehensive records management program and record retention schedule that include the retention periods under which we retain personal information. As a global organization, we are subject to different legal and regulatory requirements that may affect the retention periods of personal information. In the event you do not become an employee of TransUnion Companies and you do not personally delete your profile, we retain your personal information for the following period, categorized by your location.

Location

Retention Period for Job Applicant Personal Information

Africa (All locations)

2 years

Brazil

2 years

Canada (not within Quebec)

2 years

Hong Kong

2 years

India

3 years

LATAM Locations

2 years

Philippines

2 years

Quebec, Canada

3 years

United States

3 years


10. Corporate reorganization

In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, we may share your personal information. We may also share your personal information if we undergo bankruptcy or liquidation, in the course of such proceedings.

11. Links to other sites or services

This Notice does not apply to other third-party sites or services. If you click on a link or browse to a third-party site from our site/service, your activity and interaction is subject to that third-party's rules and policies. We recommend reviewing the privacy statements on those other sites to understand their privacy practices and make an informed decision regarding your use or interaction with their site/service.

12. Contact information

If you have questions or concerns regarding this Notice, our privacy practices and the protection of your personal information, or the privacy rights and choices available to you, you may contact us in the following ways:

All Locations

Email: privacy@transunion.com

Postal Mail:
TransUnion Data Privacy Request
P.O. Box 130
Woodlyn, PA 19094

Phone: 1-866-310-8783

13. Notice changes and effective date

This Notice is subject to change at any time. If we make any changes to this Notice, we will post the revised Notice on this page with its effective date. If we change this Notice in a material way, we will provide appropriate notice as required by law. Such notice may be provided, for example, via a temporary banner on our Site, an email sent to users for whom we have an email address, or by temporarily noting “UPDATED” next to the Privacy Policy link on the footer of our Site.