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Insurance Thought Leadership Webinar Series

Gain new insights about insurance customers to strengthen your strategies

Effectively satisfying customer needs and expectations takes knowledge and the right technologies. To that end, we asked some of our top insurance experts to share market research and best practices for understanding and reaching insurance customers.

For best results, watch the entire series.

TransUnion provides comprehensive insight into customer identity, behavior and influences behind that behavior, enabling insurers to make smarter decisions across the policy lifecycle from marketing to claims.

Data Breached: Exploring the Fallout

Stothard Deal

Recent data breaches have exposed millions of records containing consumers’ personal information. This webinar explores identity fraud within insurance, including its impact on industry profitability. Watch the webinar to discover insights from TransUnion’s study on correlations between changes in consumer report activity and recent data breaches, as well as get a deeper look into the economics of fraud and the implications for insurance and banking.

The Power of Data Claims

Daniel McKnight

Insurance claims continue to represent a critical point in the policy lifecycle. From first notice of loss through settlement, customer expectations are placing constant pressure on carriers to create a seamless experience while controlling overall claim expenses. This session explores the changing landscape of the insurance claims process and discusses how carriers can incorporate consumer behavior-driven data and analytics to help achieve a seamless customer experience while controlling expenses.

Unverified Identities

Lisa Volmar

As the extent of the impact related to COVID-19 remains unknown, profitability management remains paramount. It’s more important than ever to have a holistic, multi-layered view of each policy in your portfolio. It’s not enough to look at the physical property alone; insurers must also understand the occupants of the home, their usage of the property, and their behaviors that may drive future losses.

What’s Hiding in Your Personal Property Portfolio? Gaining Insight into the Occupants

Kyle Guilliams

As the extent of the impact related to COVID-19 remains unknown, profitability management remains paramount. It’s more important than ever to have a holistic, multi-layered view of each policy in your portfolio. It’s not enough to look at the physical property alone; insurers must also understand the occupants of the home, their usage of the property, and their behaviors that may drive future losses.

ID Evolution

David Dowhan

The growing complexities of digital touchpoints, new market realities, and consumer behaviors are driving an increased emphasis on knowing and       reaching consumers at an individual level. Learn how developing a comprehensive identity foundation can help insurance marketers realize the power of personalization and create meaningful, addressable consumer connections as digital consumption increases and we move from an era of Big Data to Bigger Data.

If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please visit our Customer Support Center for assistance.

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